(i) The Hut.com Limited （www.lookfantastic.com として取引、登記上の事務所：office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ）、あるいは
(ii) (a) お客様の購入が米ドル(USD)あるいはカナダドル(CAD)でなされ、かつ、支払いがデビットカード/クレジットカードによる決済の場合は、THGPP LLC（www.lookfantastic.com）として取引、登記上の事務所：1209 Orange Street, Wilmington, County of New Castle, Delaware, 19801, USA）
(b)またはお客様の購入が米ドル(USD)あるいはカナダドル(CAD)でなされ、かつ、支払いがAmerican express アメリカン・エキスプレスカードによる決済の場合は、Mama Mio US Inc. (www.lookfantastic.com) として取引、登記上の事務所：office is at 2711 Centerville Road, Suite 400, Wilmington, County of New Castle, Delaware, 19808, USA、 あるいは
(iii) (a) お客様の購入が豪ドル(AUD)でなされ、かつ、支払いがデビットカード/クレジットカードによる決済の場合は、Skincarestore Australia Pty Limited （www.lookfantastic.com）として取引、登記上の事務所：G01, 38 Atchison Street, St leonards, NSW 2065 Australia）。
(b)またはお客様の購入が豪ドル(AUD)でなされ、かつ、支払いがAmerican express アメリカン・エキスプレスカードによる決済の場合は、The Hut.com Limited (www.lookfantastic.com) として取引、登記上の住所：office is at Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire, UK, CW9 7RA; （以下「弊社」と略称）
By subscribing to our “Beauty Box” service, you acknowledge that you agree to our Terms and Conditions.
Stock is subject to availability, if you place your order on or before 25th of the month your subscription will commence in that month. For example, if you subscribe on or before 25th January, your subscription will begin with the January “Beauty Box”. If you place your order on or after 26th of the month or if the respective monthly “Beauty Box” is not available, your subscription will start in the subsequent month.
If you place your order on or before the 25th of the month, we aim to ship your first “Beauty Box” within 24 hours of your subscription payment being received. We then aim to ship each subsequent “Beauty Box” on or around the 1st of each month. Please note that on occasion there may be shipping delays and/or product back-orders due to unforeseen issues involving the brand fulfilment process. Any estimated delivery dates are estimations only and you will not be eligible for a refund due to any unforeseen delays. As soon as your “Beauty Box” is on its way, you will receive a confirmation email containing a tracking number that allows you to monitor its shipment. You will not be eligible for a refund due to any unforeseen delays.
If you change address during the term of your subscription, you can do this via your account and it will take effect the following month. If you have not changed your address before the following month’s box has been created then we shall not be liable to you in the event that you fail to receive your “Beauty Box” and no refund shall be provided.
Auto renewal - following your initial subscription period of a fixed one, three, six or twelve month subscription, your Beauty Box subscription will be automatically renewed for a further fixed term of the same length. You may opt out of the automatic renewal before the 25th day of your expiration month through your customer account. Any one, three, six or twelve month subscription cancelled before the subscription expiration is not eligible for a refund.
Each subscription is classed as a single sales contract for regular delivery of goods, so you are only entitled to receive a refund if you cancel your subscription with us within 14 days from the day on which you acquire physical possession of your first “Beauty Box”.
You are entitled to cancel your subscription at any time, however unless you cancel your subscription with us within 14 days from the day on which you acquire physical possession of your first “Beauty Box”, you will be tied into the contract for the remainder of the subscription.
If you wish to cancel your subscription before the term has expired, you must do so prior to 26th of the month, otherwise you will receive the subsequent months’ “Beauty Box”. For example, if you want to cancel your subscription from March, you would need to notify us no later than 25th February, otherwise you may receive the March “Beauty Box”. This is only for the 1 month subscriptions purchases, for 3, 6 and 12 months you cannot cancel after the 14 days of receiving your first "Beauty Box".
The above cancellation policy does not affect your statutory rights. Please see clause 10 above for further information about your right to cancel.
We reserve the right to cancel your subscription at any time as a result of any breach of these Terms. We also reserve the right at our absolute discretion to cancel and/or change the “Beauty Box” subscription model.
When you join any subscription plan you are invited to join 'The Beauty Box Club'. This is an optional membership whereby you can enter information about yourself to enable a personalised Beauty Box experience. All the information that you enter in this survey is not compulsory, you can request to remove your data and we will ensure that this is not shared with anyone outside of The Hut Group. When using this customer data, we are only utilising the information to ensure a better experience with your Beauty Box, and to ensure we are meeting customer needs.
All the information we are collecting will only be used to personalise your Lookfantastic experience and ensure that you are receiving information that targets you. By entering your favourite brands you are letting us know what you would like to see more of in your box. By entering information about your beauty profile we are using this to ensure we personalise your box to target your specific needs.
When you cancel your Beauty Box subscription, or are no longer a subscriber, you will no longer be able to benefit from the exclusivity of the club including all extra benefits.
We cannot guarantee each box will be perfectly personalised to you, but we will try our best.